Declaration of revocation

RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of withdrawal, you must notify us,

ABOUT.ALEXA

Owner: Alexandra Jander
Brauhausstrasse 3-5
44137 Dortmund
Germany

Tel. 49 (0) 152 – 316 00 880 *
Email store@aboutalexa.de

Mondays: by arrangement
Tue. - Fri. 10:30 a.m. - 6:00 p.m., Sat. 10:30 a.m. - 4:00 p.m.

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the sample withdrawal form included with the delivery, but this is not mandatory To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

CONSEQUENCES OF REVOCATION

If you cancel this contract, we will refund all payments that we have received from you, excluding delivery costs, promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. We will bear the cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

(2) The right of withdrawal does not exist

  • for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, for the supply of goods which can spoil quickly or whose expiry date would be quickly exceeded,
  • in the case of delivery of goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
  • in the case of delivery of goods which, due to their nature, have been inseparably mixed with other goods after delivery.
  • when delivering gift cards

(3) Please avoid damage and contamination. Send the goods back to us in their original packaging with all accessories and packaging components. If necessary, use additional protective packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage in order to avoid claims for damages due to damage caused by inadequate packaging.

(4) Please note that the recommendations referred to in paragraph (3) are not a prerequisite for the effective exercise of the right of withdrawal.