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Declaration of revocation

RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you must inform us,

ABOUT.ALEXA

Owner Alexandra Jander
Brauhausstraße 3-5
44137 Dortmund
Germany

Tel. +49 176 31156948 *
E-mail store@aboutalexa.de

Mon. - Fri. 10:00 am - 6:00 pm, Sat. 10:00 am - 5:00 pm

by means of a clear statement (e.g., a letter sent by post, fax, or e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, which is, however, not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

CONSEQUENCES OF WITHDRAWAL

If you withdraw from this contract, we shall reimburse all payments received from you, excluding delivery costs, without undue delay and no later than fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment. We may withhold the reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. We shall bear the costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods.

(2) The right of withdrawal does not apply to

  • the supply of goods that are not prefabricated and for the production of which an individual choice or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer, the supply of goods that are liable to deteriorate or expire rapidly,
  • the supply of sealed goods that are not suitable for return for health protection or hygiene reasons if their seal was removed after delivery,
  • the supply of goods if they have been inseparably mixed with other items after delivery due to their nature.
  • the supply of Gift Cards

(3) Please avoid damage and contamination. Please return the goods to us in the original packaging with all accessories and with all packaging components. Use protective outer packaging if necessary. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage in order to avoid claims for damages due to damage caused by defective packaging.

(4) Please note that the recommendations mentioned in paragraph (3) are not a prerequisite for the effective exercise of the right of withdrawal.